At Rose & Rae, we take your privacy seriously.
We process your data carefully, securely and exclusively for clear purposes.


What data do we collect?

When you visit our webshop or place an order, we may process the following data:

• Name and address details
• Email address and telephone number
• Payment and invoice details
• Order history
• IP address and device information
• Website use via cookies and analytics
• Marketing communications preferences


Why do we collect this data?

We use your data for:

• Processing and shipping your order
• Customer service and communication
• Improving our webshop
• Showing relevant advertisements (only with permission)
• Compliance with legal obligations


Sharing data

We only share your data with trusted partners who are necessary for our services, such as:

• Payment providers
• Postal and delivery services
• Marketing and analytics tools (such as Meta & TikTok pixels)
• Shopify as our webshop platform

These parties use data solely for the purpose of providing our services.


Retention period

We do not retain your data for longer than necessary for the purposes for which it was collected, unless legislation requires a longer period.


Security

We take appropriate technical and organizational measures to protect your data against loss, misuse and unauthorized access.


Your rights

You have the right to:

• Access to your personal data
• Correction or removal
• Restriction of processing
• Objection to processing
• Data portability

For these requests, please contact roseandrae@gmail.com .


Cookies

Our webshop uses functional, analytical and marketing cookies.
On your first visit, you can choose which cookies you allow via our cookie banner.


Contact

If you have any questions about privacy, you can always email us at: roseandrae@gmail.com